Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal

Alok Shukla, in a conversation with Alok Agrawal, VP of Global Sales Engineering at Rubrik.

👉 Why Sales Engineering and Customer Success Engineering should be the same role. 
👉 Who is the future sales engineer?

Alok Shukla is CEO and Co-founder at FunnelStory. 

Chapters

• 0:00 Introduction
• 6:20 Intuition of Sales Engineers?
• 8:00 Do Sales Engineers still have Information Leverage?
• 11:56 From Negative Value to Positive Value
• 14:50 Sales Engineer is the Future!
• 19:26 Customer Success and Sales Engineering are the same roles!
• 23:51 How do we automate the mundane in presales?
• 26:30 A great sales engineer is also a great educator/trainer
• 30:13 Product Managers with Revenue Incentives?